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Southgate and McCulloch (1994a, June 15). Customer service. ANA - ESOMAR. Retrieved June 02, 2024, from
https://ana.esomar.org/documents/customer-service
Kojima, H. (1994a, May 01). DBS channels in Japan. ANA - ESOMAR. Retrieved June 02, 2024, from
https://ana.esomar.org/documents/dbs-channels-in-japan
Flischel, K. (1994a, May 01). Strategies for optimal use of research. ANA - ESOMAR. Retrieved June 02, 2024, from
https://ana.esomar.org/documents/strategies-for-optimal-use-of-research
van Herk, M. C. (1993a, June 15). Multi-cultural marketing. ANA - ESOMAR. Retrieved June 02, 2024, from
https://ana.esomar.org/documents/multi-cultural-marketing
Ladet and Montrelay (1993a, June 15). How to meet client's needs?. ANA - ESOMAR. Retrieved June 02, 2024, from
https://ana.esomar.org/documents/how-to-meet-client-s-needs-
Brant and Smith (1992a, June 15). The role of the salesforce in strategic marketing. ANA - ESOMAR. Retrieved June 02, 2024, from
https://ana.esomar.org/documents/the-role-of-the-salesforce-in-strategic-marketing
Salama and Mills (1992a, June 15). Change for the future. ANA - ESOMAR. Retrieved June 02, 2024, from
https://ana.esomar.org/documents/change-for-the-future
Hardie and Holmes (1991a, June 15). Duty free. ANA - ESOMAR. Retrieved June 02, 2024, from
https://ana.esomar.org/documents/duty-free
Lannon, J. (1991a, June 15). Developing brand strategies across borders. ANA - ESOMAR. Retrieved June 02, 2024, from
https://ana.esomar.org/documents/developing-brand-strategies-across-borders