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Kung, A. (2002a, December 01). Building a truly customer-centric CRM model. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/building-a-truly-customer-centric-crm-model
Oshima, V. (2002a, December 01). Wireless surveys. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/wireless-surveys
Prasad Nanda and Sanyal (2002a, September 22). Six Sigma in marketing and marketing research . ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/six-sigma-in-marketing-and-marketing-research-
Baker and Mouncey (2002a, September 22). New consumer marketing . ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/new-consumer-marketing-
Schroiff and Borrell (2002a, September 22). Where do you go to, my lovely? . ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/where-do-you-go-to-my-lovely-
Alyanak and Keyman (2002a, September 22). Marketing research in complexity. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/marketing-research-in-complexity
Cooper and Miller (2002a, September 22). Living with risk. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/living-with-risk
Malinoski and Zeese (2002a, September 22). A brand with boundless energy . ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/a-brand-with-boundless-energy-
Hoffmann-Wiebe and Binner (2002a, September 22). Driving brand management through effective brand equity measurement. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/driving-brand-management-through-effective-brand-equity-measurement