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Goodyear, M. (1999a, September 01). The evolution of marketing. ANA - ESOMAR. Retrieved November 06, 2024, from
https://ana.esomar.org/documents/the-evolution-of-marketing-5540
Carles, S. B. (1999a, September 01). Understanding customers' naive theories of high-tech products and services. ANA - ESOMAR. Retrieved November 06, 2024, from
White, O. M. (1999a, September 01). Research, media and society . ANA - ESOMAR. Retrieved November 06, 2024, from
https://ana.esomar.org/documents/research-media-and-society-
Johnston, A. (1999a, September 01). Survival of the focused . ANA - ESOMAR. Retrieved November 06, 2024, from
https://ana.esomar.org/documents/survival-of-the-focused-
Dexter and Fletcher (1999a, September 01). A calculated risk . ANA - ESOMAR. Retrieved November 06, 2024, from
https://ana.esomar.org/documents/a-calculated-risk-
Hansen, Wilki and Willumsen (1999a, September 01). Talking is understanding . ANA - ESOMAR. Retrieved November 06, 2024, from
https://ana.esomar.org/documents/talking-is-understanding-
Barker and Nancarrow (1999a, September 01). The shock of the new . ANA - ESOMAR. Retrieved November 06, 2024, from
https://ana.esomar.org/documents/the-shock-of-the-new-
Connell and Engelvuori (1999a, September 01). Using customer opinions to improve operations of a multinational company . ANA - ESOMAR. Retrieved November 06, 2024, from
Miller and Jamieson (1999a, September 01). An international comparative approach to environmental public opinion . ANA - ESOMAR. Retrieved November 06, 2024, from