Tag: "Customer Experience (CX)"
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Research papers
The new face of customer experience
Catalogue: Asia Pacific 2020 - Insights Festival
Company: SurveySensum
Date: November 2, 2020
Author: Rajiv Lamba
Videos
Anecdotal evidence for CX/UX
Catalogue: Asia Pacific 2020 - Insights Festival
Companies: Karvy Insights Limited, Amazon
Date: November 2, 2020
Authors: Neha Arora, Sonia Pall
Research papers
Anecdotal evidence for CX/UX
Catalogue: Asia Pacific 2020 - Insights Festival
Companies: Karvy Insights Limited, Amazon
Date: November 2, 2020
Authors: Sonia Pall, Neha Arora
Webinars
Customer experience: Where it's been and where it's heading
Catalogue: Webinars 2020
Company: Qualtrics XM Institute
Date: October 29, 2020
Author: Bruce Temkin
Research papers
Blinded technology
Catalogue: Latin America 2020 - Insights Festival
Company: InSites Consulting
Date: October 19, 2020
Author: Tom De Ruyck
Videos
Artificial Intelligence in Telecom
Catalogue: Latin America 2020 - Insights Festival
Companies: Entel, Kantar
Date: October 19, 2020
Authors: Andrea Maldonado, Catalina Bonnet
Research papers
Artificial Intelligence in Telecom
Catalogue: Latin America 2020 - Insights Festival
Companies: Kantar, Entel
Date: October 19, 2020
Authors: Catalina Bonnet, Andrea Maldonado, Natalia Carrasco, Hector Navarrete
Research papers
