Tag: "Realtime Experience Tracking (RET)"
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Videos
From customer satisfaction to customer experience
Catalogue: Latin America 2020 - Insights Festival
Companies: Brain Brand Strategy, Banco do Brasil
Date: October 19, 2020
Authors: Flavia Lage, Karen Russi
Research papers
From customer satisfaction to customer experience
Catalogue: Latin America 2020 - Insights Festival
Companies: Brain Brand Strategy, Banco do Brasil
Date: October 19, 2020
Authors: Flavia Lage, Marco Antonio Gomes, Karen Russi
Videos
Live lens: Getting closer to consumers
Catalogue: Congress 2019: The Global Data & Insights Summit
Company: Sky Limited
Date: September 8, 2019
Authors: Ellie Inman, Emma Bennett
Videos
Can social listening replace surveys?
Catalogue: Congress 2019: The Global Data & Insights Summit
Date: September 8, 2019
Authors: Christiane Reimann, Frank Buckler
Research papers
Can social listening replace surveys?
Catalogue: Congress 2019: The Global Data & Insights Summit
Date: September 8, 2019
Authors: Frank Buckler, Christiane Reimann
Videos
The challenge of a global brand in unstable times (Spanish)
Catalogue: Latin America 2019
Companies: Compañia de Negocios Moiguer, The Coca-Cola Company
Date: April 8, 2019
Authors: Carolina Porcari, Sabrina Scolnic
Research papers
