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McCoy, G. (2020a, September 17). The consumer matrix: How to save the humans. ANA - ESOMAR. Retrieved June 09, 2026, from
https://ana.esomar.org/documents/the-consumer-matrix-how-to-save-the-humans
Smart, B. (2020a, September 17). When you're drowning in data, only an insight can save you. ANA - ESOMAR. Retrieved June 09, 2026, from
https://ana.esomar.org/documents/when-you-re-drowning-in-data-only-an-insight-can-save-you
Smith, J. (2020a, September 17). Customer-centricity post-pandemic. ANA - ESOMAR. Retrieved June 09, 2026, from
https://ana.esomar.org/documents/customer-centricity-post-pandemic
Fabry, I. (2020a, September 17). Concours French best practices: A vous de jouer. Be the one!. ANA - ESOMAR. Retrieved June 09, 2026, from
https://ana.esomar.org/documents/concours-french-best-practices-a-vous-de-jouer-be-the-one-
Leumbou and Massen (2020a, September 17). Is in-store research and accompanied shopping still feasible if retailers already struggle with facilitating distance between shoppers?. ANA - ESOMAR. Retrieved June 09, 2026, from
Wheatley, Dominguez and Beale (2020a, September 17). The fast fringe quiz. ANA - ESOMAR. Retrieved June 09, 2026, from
https://ana.esomar.org/documents/the-fast-fringe-quiz-11562
Chan and Ramesh (2020a, September 17). Time to destroy the online façade. ANA - ESOMAR. Retrieved June 09, 2026, from
https://ana.esomar.org/documents/time-to-destroy-the-online-facade
Crickx and Ghabrial (2020a, September 17). How market research created words and changed worlds. ANA - ESOMAR. Retrieved June 09, 2026, from
https://ana.esomar.org/documents/how-market-research-created-words-and-changed-worlds
Poynter, R. (2020a, September 17). The world of the buyer/user of insights. ANA - ESOMAR. Retrieved June 09, 2026, from
https://ana.esomar.org/documents/the-world-of-the-buyer-user-of-insights