Resources Library by ANA

Taking games seriously

This paper will examine new enabling tools in the manner of games that can be used to convert and enrich the conventional focus group discussion. This shall be demonstrated using a couple of case studies from Indonesia.

Catalogue: Asia Pacific 2016: Get Connected!

Authors: Lee Ryan, Satish Pai, Monica Cravenetya

Company: Deka Marketing Research

June 15, 2016

Respondent engagement

Automation makes it easy to ask more from our respondents without fully considering the impact on engagement. While video and voice techniques offer hope to increase insight, do these just make it more difficult to engage respondents? We examined the...

Catalogue: Congress 2016: #WOW

Authors: Sherri Stevens, Stefan Kuegler, Jason Morris

June 15, 2016

The potential power of digital creative

While digital media spend continues to grow exponentially, particularly in video and mobile platforms, creative is generally an after-thought when marketers are planning a digital campaign. While the ad industry provides a range of creative options,...

Catalogue: Congress 2016: #WOW

Authors: Samuel Kim, Matthew Sharp, Cortney Henseler

June 15, 2016

Welcome to ESOMAR Congress 2016- #WOW

Opening ceremony at the ESOMAR 69th annual Congress in New Orleans.

Catalogue: Congress 2016: #WOW

Authors: Finn Raben, Melanie Courtright, Jackie Lorch, Laurent Florès

June 15, 2016

Advances in hybrid television audience measurement

EGTA is the European trade association for marketers of advertising solution across screens and audio platform. Their mission is to assist and enable televisions and radios to monetise effectively audiovisual content through advertising solutions.

Catalogue: Seminar 2016: Media Return on Investment

Author: Caroline Brasseur

June 15, 2016

ESOMAR breaking news

Some news on the ICC/ESOMAR Code on Market, Opinion and Social Research and Data Analytics.

Catalogue: Global Qualitative 2016: The Business Value of Intelligent Stories

Author: Finn Raben

June 15, 2016

Clipboards, calls and focus groupies

The industry view of the public perception of the market research industry often comprises of people standing around in shopping centre's with clipboards. As the gap between brand and consumer has shortened enormously in the last decade, is this...

Catalogue: Congress 2016: #WOW

Authors: Luke Sehmer, Melanie Courtright

June 15, 2016

Datactionable!

In a typical segmentation study, segments are identified that differ in terms of their needs, attitudes or behaviours. However, these segments rarely differ on demographic or firmographic variables that exist on a customer's database(s). Thus, it is...

Catalogue: Big Data World 2016: Understanding People Through Smart Data

Author: Michael Patterson

Company: RADIUS Global Market Research

June 15, 2016

Research as a customer service

SkyTeam, one of the largest international airline alliances, launched a pilot customer centricity project for their key product - SkyPriority. The pilot project used an innovative approach designed to evoke a feeling of customer centricity through...

Catalogue: Congress 2016: #WOW

Authors: Annelies Verhaeghe, David van Dongen, Farrell Styers, Pieter De Vuyst

Company: InSites Consulting

June 15, 2016