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Artificial Intelligence in Telecom

Date of publication: October 19, 2020

Catalogue: Latin America 2020 - Insights Festival

Companies: Kantar, Entel

Authors: Catalina Bonnet, Andrea Maldonado, Natalia Carrasco, Hector Navarrete

Abstract:

When Artificial Intelligence like chatbots is developed to make genuine connections with humans' beings, it can make a real impact on customer experience.

Catalina Bonnet

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Andrea Maldonado

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Natalia Carrasco

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Hector Navarrete

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Maldonado and Bonnet (2020a, October 19). Artificial Intelligence in Telecom. ANA - ESOMAR. Retrieved May 13, 2025, from


https://ana.esomar.org/documents/artificial-intelligence-in-telecom-11629


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Bonnet, Maldonado, Carrasco and Navarrete (2020a, October 19). Artificial Intelligence in Telecom. ANA - ESOMAR. Retrieved May 13, 2025, from


https://ana.esomar.org/documents/artificial-intelligence-algorithms-8675