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Research papers

Picture this!

This paper is a summary of findings from a photo study conducted among 450 kids aged 8 and 11 years from nine European countries: United Kingdom, Germany, Spain, France, Italy, Netherlands, Sweden, Denmark, and Norway. Kids were asked to take...

Catalogue: ESOMAR Excellence in Consumer Insights Conference 2003
Authors: Delphine du Crest, Shari Donnenfeld
March 30, 2003

Research papers

Show me your home and I will tell you who you are

This paper describes how research, with the use of technology, can be applied to various decision-making processes throughout the production and marketing stages of real estate. A traditional construction company developed a new marketing approach by...

Catalogue: ESOMAR Excellence in Consumer Insights Conference 2003
Authors: Lena Gilchrist, Britt-Marie Eriksson, Olof Eriksson
Company: Ipsos MRBI
March 30, 2003

Research papers

Using ethnography and observation research to understand consumer behaviour in the retail aisle

In order to increase sales, it is important to understand what happens within the mind of the consumer while in the retail aisle.This paper describes research conducted for Black&Decker, Society Brass Collection among consumers while shopping for...

Catalogue: ESOMAR Excellence in Consumer Insights Conference 2003
Authors: Barbara Foster, Max Ruckman, Cesar Carbajal
March 30, 2003

Research papers

Video, ergo, agnosco

Direct consumer contact programmes - in which people from all levels of the organisation aim to meet the 'real people', who use their products and services - are all the rage. It is generally accepted that this is a 'Good Thing'. This paper reviews...

Catalogue: ESOMAR Excellence in Consumer Insights Conference 2003
Author: Nic Hall
March 30, 2003

Research papers

Knowing the consumer through the eyes of others

This paper addresses the Two-Way Mirror method for its application in qualitative market research as a manner to approach the consumer's understanding through the consumer himself. This helps detect feelings, motivations and insights directly...

Catalogue: ESOMAR Excellence in Consumer Insights Conference 2003
Authors: Alicia Martín del Campo, Mónica García
Companies: Qualimerc S.C., Unilever
March 30, 2003

Research papers

The hot buttons that trigger the entire nation

Brands that consistently do well in the market place are the ones that forge long term relationships with the consumer. These brands connect as they are anchored in powerful insights which trigger a positive response with the target audience....

Catalogue: ESOMAR Excellence in Consumer Insights Conference 2003
Authors: Subramanian Krishnan, Piyul Mukherjee
March 30, 2003

Research papers

The mind of the consumer shopper

The authors have developed a new set of 'mega' databases using conjoint analysis. The databases help delineate the customer mind and provide practical guidance for marketers, product developers, and advertising agencies. Each 'mega' database...

Catalogue: ESOMAR Excellence in Consumer Insights Conference 2003
Authors: Hollis Ashman, Howard R. Moskowitz
Company: Moskowitz Jacobs Inc.
March 30, 2003

Research papers

Turning existing technologies into new products

The paper presents a unique four-phased research approach for utilizing consumer insights to help determine how existing technologies can be transformed into new product offerings. Designers of technologies are often locked into perceiving their...

Catalogue: ESOMAR Excellence in Consumer Insights Conference 2003
Authors: Boaz Mourad, Ilana Drucker, Stacey Matthias, Jason Zolov
Company: Insight Research Group Ltd.
March 30, 2003

Research papers

The modern upper middle classes in Western and Central Eastern Europe

Recently, BankAustria Creditanstalt has successfully developed a strategy to target the upper mainstream market in Austria by using the Sinus-Milieu® approach. The extension of that strategy to the markets in Central and Eastern Europe is...

Catalogue: ESOMAR Excellence in Consumer Insights Conference 2003
Authors: Agnieszka Krason, Michael Schipperges, Martin Mayr
Company: SINUS Markt- und Sozialforschung GmbH
March 30, 2003