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Nogueira, Cesar and Panella (1997a, June 15). Datadia (Portuguese) . ANA - ESOMAR. Retrieved July 12, 2024, from
https://ana.esomar.org/documents/datadia-portuguese-
Presotto and De Alessandri (1997a, June 15). Assessing the reader's satisfaction. ANA - ESOMAR. Retrieved July 12, 2024, from
https://ana.esomar.org/documents/assessing-the-reader-s-satisfaction
Nogueira, Cesar and Panella (1997a, May 01). Datadia. ANA - ESOMAR. Retrieved July 12, 2024, from
https://ana.esomar.org/documents/datadia
Schmeichel, N. (1997a, May 01). Customer satisfaction in the distribution line . ANA - ESOMAR. Retrieved July 12, 2024, from
https://ana.esomar.org/documents/customer-satisfaction-in-the-distribution-line-
Swinnen and Vanhoof (1996a, November 01). Attribute importance . ANA - ESOMAR. Retrieved July 12, 2024, from
https://ana.esomar.org/documents/attribute-importance-
Kristensen and Martensen (1996a, November 01). Linking customer satisfaction to loyalty and performance. ANA - ESOMAR. Retrieved July 12, 2024, from
https://ana.esomar.org/documents/linking-customer-satisfaction-to-loyalty-and-performance
Holmberg and Magi (1996a, November 01). Who decides for the undecided customer? . ANA - ESOMAR. Retrieved July 12, 2024, from
https://ana.esomar.org/documents/who-decides-for-the-undecided-customer-
Miller, T. . (1996a, September 01). Improving quality of life . ANA - ESOMAR. Retrieved July 12, 2024, from
https://ana.esomar.org/documents/improving-quality-of-life-
Jambu, M. (1996a, September 01). The user information system . ANA - ESOMAR. Retrieved July 12, 2024, from
https://ana.esomar.org/documents/the-user-information-system-