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Coates and Froggatt (1998a, June 15). On-line qualitative research. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/on-line-qualitative-research
Pfleiderer and Gente (1998a, June 15). A new dimension of Internet research. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/a-new-dimension-of-internet-research
Stadtler and Liehr (1997a, September 01). Using neural networks to put customer satisfaction data into action. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/using-neural-networks-to-put-customer-satisfaction-data-into-action
Pfleiderer, R. (1997a, January 01). New possibilities?! . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/new-possibilities-
Akalin and Sampson (1996a, September 01). Brand stretching . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/brand-stretching-
Bliesch and Hothum (1996a, September 01). ISO 9000 . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/iso-9000-
Colombo and Standen (1996a, June 15). Communication. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/communication
Sampson, P. (1995a, June 15). Engineering a motor car that someone really wants to buy. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/engineering-a-motor-car-that-someone-really-wants-to-buy
Dittrich, W. (1995a, June 15). Increasing revenues in furniture sales by increasing customer retention. ANA - ESOMAR. Retrieved September 26, 2024, from