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Hesse , W. (1989a, August 15). Value partners. ANA - ESOMAR. Retrieved September 25, 2024, from
https://ana.esomar.org/documents/value-partners
Morello, G. (1988a, June 15). Business requirements and future expectations in competitive bank services. ANA - ESOMAR. Retrieved September 25, 2024, from
de Keyser, J. (1988a, June 15). Defining and understanding the challenges. ANA - ESOMAR. Retrieved September 25, 2024, from
https://ana.esomar.org/documents/defining-and-understanding-the-challenges
Ballantyne, D. (1988a, June 15). Service quality management. ANA - ESOMAR. Retrieved September 25, 2024, from
https://ana.esomar.org/documents/service-quality-management
Kuylen and Verhallen (1988a, June 15). The natural grouping of banks. ANA - ESOMAR. Retrieved September 25, 2024, from
https://ana.esomar.org/documents/the-natural-grouping-of-banks
Hesse , W. (1988a, June 15). Analyses and sales conception for the corporate clients marketing of cooperative banks. ANA - ESOMAR. Retrieved September 25, 2024, from
Flack, M. (1988a, June 15). Research in changing corporate markets. ANA - ESOMAR. Retrieved September 25, 2024, from
https://ana.esomar.org/documents/research-in-changing-corporate-markets
Hess and Vonk (1988a, June 15). Developing a new instrument for quantitative research into financial services. ANA - ESOMAR. Retrieved September 25, 2024, from
van Keep, E. A. (1987a, June 15). Marketing management information at the Dutch savings banks. ANA - ESOMAR. Retrieved September 25, 2024, from
https://ana.esomar.org/documents/marketing-management-information-at-the-dutch-savings-banks