Abstract:

Our community is undergoing three revolutions at the same time. Technology, sociology and ethics are evolving, interacting and complementing each other. They are changing consumers' and companies' way of thinking and behaviour. They are also slowly but surely changing the banker's role and profession. With their characteristic wisdom and caution, the financial institutions are adapting themselves to the changing situation. The purpose of this seminar is to study the changes they will have to face in the 1990's. My opening remarks will attempt to set the scene, by defining the main challenges and key strategic issues to be faced.