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Holt, Jenkins and Gardner (2006a, October 08). What guests want from a hotel. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/what-guests-want-from-a-hotel
August, S. (2006a, October 08). 100 stories at our fingertips. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/100-stories-at-our-fingertips
Conen, Z. (2006a, October 08). Building a hotel brand: How a business class hotel discovered its brand. ANA - ESOMAR. Retrieved June 14, 2024, from
Schwartz and Jennick (2006a, September 17). Playing the egg game. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/playing-the-egg-game
Desmet, P. (2006a, June 15). The basic of design for emotion . ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/the-basic-of-design-for-emotion-
Chisholm and Koerner (2006a, June 04). From online games to Olympic games. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/from-online-games-to-olympic-games
Doe and Kugel (2006a, June 04). A powerful mix. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/a-powerful-mix-6906
Rens and Bruce (2006a, February 06). Regaining consumer trust. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/regaining-consumer-trust
B.V., E. (2005a, June 15). Mystery shopping studies. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/mystery-shopping-studies