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Lage, Gomes and Russi (2020a, October 19). From customer satisfaction to customer experience. ANA - ESOMAR. Retrieved June 03, 2024, from
https://ana.esomar.org/documents/from-customer-satisfaction-to-customer-experience
Noriega and Montgomery (2019a, November 10). Qualitative fast track. ANA - ESOMAR. Retrieved June 03, 2024, from
https://ana.esomar.org/documents/qualitative-fast-track
Adams and Morgan (2019a, September 08). Global insights transformation the high-tech way. ANA - ESOMAR. Retrieved June 03, 2024, from
https://ana.esomar.org/documents/global-insights-transformation-the-high-tech-way
Borja and Lauri Pires (2018a, November 11). UX research in a developing country . ANA - ESOMAR. Retrieved June 03, 2024, from
https://ana.esomar.org/documents/ux-research-in-a-developing-country--9495
Furniel , Milanez, Baffa and Gennari (2017a, September 02). The future of life insurance. ANA - ESOMAR. Retrieved June 03, 2024, from
https://ana.esomar.org/documents/the-future-of-life-insurance
Opalski, T. (2016a, November 18). Internet banking design. ANA - ESOMAR. Retrieved June 03, 2024, from
https://ana.esomar.org/documents/internet-banking-design
Poole and Haber (2016a, June 15). Clearing the path to action in superannuation. ANA - ESOMAR. Retrieved June 03, 2024, from
https://ana.esomar.org/documents/clearing-the-path-to-action-in-superannuation-8699
Ryan, Pai and Cravenetya (2016a, May 19). Taking games seriously. ANA - ESOMAR. Retrieved June 03, 2024, from
https://ana.esomar.org/documents/taking-games-seriously
Tripathi and Mehta (2001a, October 28). Selling Islamic finance to mr. Smith. ANA - ESOMAR. Retrieved June 03, 2024, from
https://ana.esomar.org/documents/selling-islamic-finance-to-mr-smith