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Marshall, Verhulst and Owens (2020a, September 15). Using narrative analytics to win customer trust. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/using-narrative-analytics-to-win-customer-trust-11583
Kuehne, M. (2019a, November 10). Answers not analytics. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/answers-not-analytics
Slavenburg, Suttrup and Bond (2019a, November 10). Can machines be emotional?. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/can-machines-be-emotional-
Hager, C. (2019a, November 10). Think the present, model the future!. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/think-the-present-model-the-future-
Verhaeghe, Stanci, Van der Hart, Guillou and Pearson (2019a, September 08). Conversational research. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/conversational-research
Puleston and Graves (2019a, September 08). The real why and the hidden who. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/the-real-why-and-the-hidden-who
Harms, Freile and Zörnig (2018a, November 11). AI meets CX. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/ai-meets-cx-9437
Syed and Kamil (2018a, November 11). The good old qual comes to rescue your digital spend!. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/the-good-old-qual-comes-to-rescue-your-digital-spend--9489
Pai and Bhargav (2018a, November 11). Fast fashion delivered. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/fast-fashion-delivered