Tag: "Quality Management"

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Research papers

Faster, cheaper, better

Catalogue: ESOMAR Net Effects 2001
Date: February 11, 2001
Authors: Jonas Nordén, Jörgen Johansson

Research papers

Quality and ethics in market research and social research

Catalogue: ESOMAR Handbook Of Market And Opinion Research
Date: September 1, 1998
Author: Ivor Shalofsky

Research papers

Quality and technology

Catalogue: ESOMAR Congress 1996: Changing Business Dynamics
Date: September 1, 1996
Author: Jeffrey L. Pope

Research papers

ISO 9000

Catalogue: ESOMAR Congress 1996: Changing Business Dynamics
Companies: Burke, Inc., L+H AutomobilConsult GmbH, Burke, Inc., L+H AutomobilConsult GmbH
Date: September 1, 1996
Authors: Uwe Bliesch, Christian Hothum

Research papers

A new toolkit to a new quality approach

Catalogue: ESOMAR Congress 1996: Changing Business Dynamics
Company: Kantar
Date: September 1, 1996
Authors: Eric Sondervan, Felix Malten, Anthony Van Zonneveld

Research papers

Quality of service

Catalogue: Seminar 1996: Telecommunications In A Dynamic Market Place
Date: June 15, 1996
Authors: Michel Rogy, Elke Bantleon

Research papers

Quality of service

Catalogue: Seminar 1996: Telecommunications In A Dynamic Market Place
Date: June 15, 1996
Authors: Michel Jambu, Jean Schmitt

Research papers

Meaningful rather than measurable customer satisfaction

Catalogue: MENAP Forum 1996: Pressure On Profit
Company: Kantar
Date: March 1, 1996
Author: David Jamieson

Research papers

The function and positioning of the market researcher regarding total quality programmes in Brazil

Catalogue: Latin America 1995: Trends And Tools For Business Decisions
Date: May 1, 1995
Author: Maria Aparecida J.S. Schoenacker

Research papers

Satisfied clients

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Author: Abraham D. de Vos

Research papers

Royal Mail's customer perception and satisfaction index (CPSI)

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Authors: Paul White, Roger Banks

Research papers

Quality standards

Catalogue: Seminar 1993: Marketing And International Research
Date: June 15, 1993
Author: Jane Kallm