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Charette and Edwards (2018a, September 23). McNext. ANA - ESOMAR. Retrieved October 16, 2025, from
https://ana.esomar.org/documents/mcnext-9383
Rodrigo and Rahmatallah (2018a, September 23). How we used a robot to solve a very human problem. ANA - ESOMAR. Retrieved October 16, 2025, from
https://ana.esomar.org/documents/how-we-used-a-robot-to-solve-a-very-human-problem-9368
Fafian and Davison (2018a, September 23). The great internal communications experiment. ANA - ESOMAR. Retrieved October 16, 2025, from
https://ana.esomar.org/documents/the-great-internal-communications-experiment-9407
McPharlin, H. (2018a, September 23). Injecting emotion into campaign effectiveness . ANA - ESOMAR. Retrieved October 16, 2025, from
https://ana.esomar.org/documents/injecting-emotion-into-campaign-effectiveness--9370
Pradeep, VK and Gupta (2018a, September 23). Making hay where the sun shines. ANA - ESOMAR. Retrieved October 16, 2025, from
https://ana.esomar.org/documents/making-hay-where-the-sun-shines-9379
Deceuninck, D. (2018a, September 23). Reimagine innovation. ANA - ESOMAR. Retrieved October 16, 2025, from
https://ana.esomar.org/documents/reimagine-innovation-9393
Rozelle, H. (2018a, September 23). Zero to greatness. ANA - ESOMAR. Retrieved October 16, 2025, from
https://ana.esomar.org/documents/zero-to-greatness-9432
Mercer and Cordell (2018a, September 23). Unifying measures of customer experience and satisfaction. ANA - ESOMAR. Retrieved October 16, 2025, from
https://ana.esomar.org/documents/unifying-measures-of-customer-experience-and-satisfaction-9425
Craciun and Lotgering (2018a, September 23). The Heineken insight cloud . ANA - ESOMAR. Retrieved October 16, 2025, from
https://ana.esomar.org/documents/the-heineken-insight-cloud--9408