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De Tremerie, J. (1990a, June 15). Qualitative research as a supplier of relevant and applicable action models. ANA - ESOMAR. Retrieved July 28, 2024, from
Porter and Swift (1987a, June 15). Creating a service culture. ANA - ESOMAR. Retrieved July 28, 2024, from
https://ana.esomar.org/documents/creating-a-service-culture
Morris and van der Reis (1980a, September 01). The transferability of rating scale techniques to an African population. ANA - ESOMAR. Retrieved July 28, 2024, from
Evrard, Y. (1980a, June 18). Consumer satisfaction as a social indicator. ANA - ESOMAR. Retrieved July 28, 2024, from
https://ana.esomar.org/documents/consumer-satisfaction-as-a-social-indicator
, C. (1976a, December 01). Repeat purchase study for Lanacane creme. ANA - ESOMAR. Retrieved July 28, 2024, from
https://ana.esomar.org/documents/repeat-purchase-study-for-lanacane-creme
, C. (1976a, February 01). Qualitative research for BP with oil fired central heating consumers. ANA - ESOMAR. Retrieved July 28, 2024, from
, C. (1975a, May 30). April 1975 repeat purchase survey. ANA - ESOMAR. Retrieved July 28, 2024, from
https://ana.esomar.org/documents/april-1975-repeat-purchase-survey
, C. (1973a, April 23). Qualitative research into Radio Newcastle . ANA - ESOMAR. Retrieved July 28, 2024, from
https://ana.esomar.org/documents/qualitative-research-into-radio-newcastle-
North, D. (1968a, June 15). A study illustrating that more effective recruiting programs can be developed on college campuses. ANA - ESOMAR. Retrieved July 28, 2024, from