Abstract:
The purpose of the research study was to investigate the noticeable decline in recorded satisfaction by BP customers for the service provided by BP and its authorized distributors of central heating fuel.
This could also be of interest:
Research Reports
Qualitative research into OFCH customer's attitudes
Catalogue: CRAM/Peter Cooper Archive Collection
Author: CRAM/Peter Cooper Archive
 
March 1, 1978
Research Reports
Pre-testing of the BP Heat advertising campaign for winter 76/77
Catalogue: CRAM/Peter Cooper Archive Collection
Author: CRAM/Peter Cooper Archive
 
November 1, 1976
Research Papers
Qualitative research among consumers in Arab countries
Catalogue: Seminar 1987: Research In Arab Countries
Authors: Tawfik Abdel-Mohsen, Michael J. Baker, Tarek B. Arafa, Gamal El-Don M. El Morsy
 
June 15, 1987
