Abstract:
The purpose of this paper is to investigate conceptual and methodological problems raised by research on consumer satisfaction and dissatisfaction (C S/D) and to review its areas of application.
Date of publication: June 18, 1980
Author: Yves Evrard
Abstract:
The purpose of this paper is to investigate conceptual and methodological problems raised by research on consumer satisfaction and dissatisfaction (C S/D) and to review its areas of application.
This is a long description of some author details.
Morello, G. (1978a, December 01). Time perception as a social indicator. ANA - ESOMAR. Retrieved April 20, 2024, from
https://ana.esomar.org/documents/time-perception-as-a-social-indicator
Rikard-Petersen and Bekholm (1994a, June 15). Economic trend indicator surveys as a management tool. ANA - ESOMAR. Retrieved April 20, 2024, from
https://ana.esomar.org/documents/economic-trend-indicator-surveys-as-a-management-tool
Hartman and Boerma (2004a, November 07). Satisfaction matters. ANA - ESOMAR. Retrieved April 20, 2024, from
https://ana.esomar.org/documents/satisfaction-matters
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Some comments on the use of 3D and strip film | Authors: Henry Charles Briant | |
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What are durable and capital goods? | Authors: N. H. Pearson | |
Advertising and marketing research (French) | Authors: Philippe De Vendeuvre | |
Consumers economic expectations and intentions as revealed by sample surveys | Authors: Henry Durant | |
Economic forecasts with special reference to field studies | Authors: Jan van Rees | |
Market research for petroleum products in the automotive field | Authors: D. Leerentveld |
Evrard, Y. (1980a, June 18). Consumer satisfaction as a social indicator. ANA - ESOMAR. Retrieved April 20, 2024, from
https://ana.esomar.org/documents/satisfaction-matters