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Delaney and Fitzgibbon (2018a, September 23). The merchant DNA. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/the-merchant-dna
Rozelle, H. (2018a, September 23). Zero to greatness. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/zero-to-greatness-9432
Twite, P. (2018a, September 23). Getting to know you. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/getting-to-know-you
Jamoussi, Z. (2018a, June 06). Reinventing a win-win loyalty experience. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/reinventing-a-win-win-loyalty-experience
Corzo and Barallobre (2018a, May 14). Building iconic brands (Spanish). ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/building-iconic-brands-spanish-
Bretcha, J. (2018a, May 13). Lack of engagement? Artificial Intelligence to the rescue!. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/lack-of-engagement-artificial-intelligence-to-the-rescue-
Minocha and Kumar (2018a, May 13). Pricing of enormous number of features- Not a problem anymore!. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/pricing-of-enormous-number-of-features--not-a-problem-anymore-
Minocha, S. (2018a, May 13). Pricing of enormous number of features. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/pricing-of-enormous-number-of-features
Bretcha, Bosch and Paura (2018a, May 13). Low engagement?. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/low-engagement-