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, A. (2000a, April 01). Revue Française du Marketing 2000 (N. 179/180). ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/revue-fran-aise-du-marketing-2000-n-179-180-
Bowles, Brooks and Gaucher (1998a, September 01). Sharing knowledge. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/sharing-knowledge
Parker, D. (1997a, June 15). Optimising performance and profitability of retail stores. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/optimising-performance-and-profitability-of-retail-stores
O'Hara, E. (1997a, January 01). The shift to the era of the wired consumer . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/the-shift-to-the-era-of-the-wired-consumer-
Swinnen and Vanhoof (1996a, November 01). Attribute importance . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/attribute-importance-
Van Rijn, Van Everdingen, Risseeuw and Masurel (1996a, November 01). Customer focus in a service context . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/customer-focus-in-a-service-context-
Kristensen and Martensen (1996a, November 01). Linking customer satisfaction to loyalty and performance. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/linking-customer-satisfaction-to-loyalty-and-performance
Akimova, I. (1996a, September 01). Marketing in today's Ukraine. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/marketing-in-today-s-ukraine
Cregan and Badhe (1996a, March 01). A home grown brand . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/a-home-grown-brand-