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Beniflah, J. (2022a, June 20). Brands Deserve Better. ANA - ESOMAR. Retrieved July 26, 2024, from
https://ana.esomar.org/documents/brands-deserve-better
Smith, J. (2020a, September 17). Customer-centricity post-pandemic. ANA - ESOMAR. Retrieved July 26, 2024, from
https://ana.esomar.org/documents/customer-centricity-post-pandemic
Schillewaert, N. (2020a, August 14). Mutatis mutandis- The business value of insights. ANA - ESOMAR. Retrieved July 26, 2024, from
https://ana.esomar.org/documents/mutatis-mutandis--the-business-value-of-insights
Henning, Johnson and Canin (2020a, July 08). Theory and back again: A researcher's tale. ANA - ESOMAR. Retrieved July 26, 2024, from
https://ana.esomar.org/documents/theory-and-back-again-a-researcher-s-tale
Umana, N. (2020a, June 18). Reaching consumers in the digital moments that matter. ANA - ESOMAR. Retrieved July 26, 2024, from
https://ana.esomar.org/documents/reaching-consumers-in-the-digital-moments-that-matter
Gansle, Ambrose, Murphy and Policicio (2020a, June 11). Insights integration: Q&A Session. ANA - ESOMAR. Retrieved July 26, 2024, from
https://ana.esomar.org/documents/insights-integration
Silvanskaya, M. (2020a, June 11). Digital friendships in the time of COVID-19. ANA - ESOMAR. Retrieved July 26, 2024, from
https://ana.esomar.org/documents/digital-friendships-in-the-time-of-covid-19
Goulding and Watkinson (2019a, September 08). Becoming customer obsessed at the Royal Bank of Scotland. ANA - ESOMAR. Retrieved July 26, 2024, from
https://ana.esomar.org/documents/becoming-customer-obsessed-at-the-royal-bank-of-scotland
Schillewaert, Fafian, Chen and Léautier (2019a, September 08). Client chat show: A take on how insight functions deal with a changing business environment. ANA - ESOMAR. Retrieved July 26, 2024, from
https://ana.esomar.org/documents/client-chat-show