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Research papers

Maximizing respondent engagement

This presentation outlines the results of a quantitative study using a split sample design to demonstrate increased respondent engagement and better data quality from Fusion surveys (online surveys incorporating rich media techniques) versus Flat...

Catalogue: Congress 2007: Excellence
Authors: Monique Morden, Jennifer Reid, Angus Reid
Company: Vision Critical
September 19, 2007

Research papers

My Telstra experience is an agent of change

This paper addresses a case study where one of Australia's largest and most complicated companies increased the value of research through simplicity. Telstra created an innovative large scale customer community (mytelstraexperience.com.au) designed...

Catalogue: Asia Pacific 2011: Increasing Value Through Simplicity
Authors: Peter Harris, Bob Sharma, Frederic Anne
Companies: Vision Critical, Telstra
March 20, 2011

Research papers

Best practices in mobile research

Mobile Internet access is emerging as an alternative to Internet access on desktop or laptop computers. Members of online panels can receive invitations to surveys on their mobile devices, and data collection from respondents using mobile devices is...

Catalogue: Online Research 2009: Online Panels & Beyond
Authors: Chris Ferneyhough, Chris Ryan, Manuel Zahariev
Company: Vision Critical
October 29, 2009

Research papers

Virtual future: Real Life or fantasy

Virtual technologies are in a perpetual state of motion with new developments changing and evolving to create new and exciting possibilities. Get up to date on the latest technologies in common use (e.g., virtual shopping, virtual banking, virtual...

Catalogue: Congress 2012: Accelerating Excellence
Authors: Andrew Reid, Matt Kleinschmit, Richard Rizzo
Company: Vision Critical
September 13, 2012

Research papers

Mobile location based research

Mobile Internet access, a fast-growing alternative to Internet access on desktop or laptop computers, is highlighted in this study involving on-site mobile data collection. Participants were required to upload a photo of their location, requiring...

Catalogue: Online Research 2010: E-Universe
Authors: Chris Ferneyhough, Andrew Grenville, Monique Morden
Company: Vision Critical
October 19, 2010

Research papers

Multi-language multi-continent community panel

How B2B panels can successfully thrive in the international sphere of online research is explored in this presentation.Learn from Texas Instruments about leveraging the power of a community panel to maximise research among a relatively small target...

Catalogue: Latin America 2012: Uncovering Opportunities
Authors: Monique Morden, Eddie Accomando
Companies: Vision Critical, Texas Instruments
May 3, 2012