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Oshima and Ferris (2004a, September 19). From CS to CRM. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/from-cs-to-crm
Néraudau and Le Goff (2004a, June 17). Radio surveys via fixed and mobile telephone. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/radio-surveys-via-fixed-and-mobile-telephone
Lovejoy, B. (2004a, April 18). Asking consumers what they want when they don't know the answer. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/asking-consumers-what-they-want-when-they-don-t-know-the-answer
Ryan, L. (2004a, March 28). Life beyond the focus group. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/life-beyond-the-focus-group
Nordlund, Thalberg, Vestgarden and Tjostheim (2004a, February 01). Are mobile phone users ready for MCASI?. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/are-mobile-phone-users-ready-for-mcasi-
van der Burgt and Falbo (2003a, June 20). The Canadian experience in developing an outdoor reach & frequency model. ANA - ESOMAR. Retrieved June 14, 2024, from
Weisberg and Cameron (2003a, January 26). Going mobile. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/going-mobile
Oshima, V. (2002a, December 01). Wireless surveys. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/wireless-surveys
Walker, Bogle and Anastasopoulou (2002a, October 20). The beginning?. ANA - ESOMAR. Retrieved June 14, 2024, from
https://ana.esomar.org/documents/the-beginning-