A long engagement

Date of publication: October 21, 2010

Author: Jennifer Taylor


Over 40 years ago Bass and Parsons declared that measuring the impact of advertising on sales is the most difficult and controversial problem in marketing. While still a challenge today, measurement of the effect of advertising has progressed. Marketers now have options including examining salience, aggregate sales uplifts or using gold standard single-source data to measure advertising effects. It may seem that engagement metrics are a natural progression in measuring the effect of advertising, but this paper asks if the debate about engagement is where attention should be directed.

Jennifer Taylor


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