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ASAB quality

Date of publication: June 15, 1987

Catalogue: Seminar 1987: Strategies For Service Management

Authors: Ake Ericsson, Anna Kahn

Abstract:

This paper is an effort to describe a quality process that is going on, at a big service company in Sweden. A process that is aiming to a better relation with the customers and an improved internal climate.

Ake Ericsson

Author

This is a long description of some author details.

Anna Kahn

Author

This is a long description of some author details.

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Research Papers

Quality and quality standards

Catalogue: ESOMAR Congress 1993: The Many Faces of Quality Now And In Future

Author: Gerhard Unholzer

Company: Burke, Inc.

June 15, 1993

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Citation

Unholzer, G. (1993a, June 15). Quality and quality standards. ANA - ESOMAR. Retrieved June 03, 2025, from


https://ana.esomar.org/documents/quality-and-quality-standards


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Banking on quality

Catalogue: Seminar 1985: Assessing And Improving The Quality Of Financial Services

Author: Walter H Boehling

 

February 1, 1985

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Citation

Boehling, W. H. (1985a, February 01). Banking on quality. ANA - ESOMAR. Retrieved June 03, 2025, from


https://ana.esomar.org/documents/banking-on-quality


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Quality in market research

Catalogue: ESOMAR Congress 1993: The Many Faces of Quality Now And In Future

Authors: Andy Dexter, David Smith

Company: DVL Smith Ltd

September 1, 1993

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Citation

Dexter and Smith (1993a, September 01). Quality in market research. ANA - ESOMAR. Retrieved June 03, 2025, from


https://ana.esomar.org/documents/quality-in-market-research


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Citation

Ericsson and Kahn (1987a, June 15). ASAB quality. ANA - ESOMAR. Retrieved June 03, 2025, from


https://ana.esomar.org/documents/quality-in-market-research