Car owner's attitude change

Date of publication: November 1, 1977

Abstract:

In this paper we discuss some of the results and implications of an experimental study of changes in car owners' attitudes to their cars. In particular, we are interested in how their attitudes develop from the time the car is first purchased through the ownership period and how this is affected by experience of deterioration and reliability problems. The method involved repeat interviewing, by post, on a panel of respondents who first bought their cars in 1975.

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