Abstract:
An experiment on the use of two different Multimedia Desktop Systems (MDSs) in a remote collaboration environment is presented. A 2x2x4 mixed factorial experimental design was used (n=72). There were three independent variables: video quality (broad band vs. narrow band); group size (point-to-point vs. point-to-multipoint); and tasks. Results show that a major benefit of video lies in its ability to share information about the workspace rather than to share images of the participants themselves confirming that the video-as-data hypothesis is at work. In addition a counter-intuitive finding emerged: the narrow band Multimedia Desktop System was judged better than the broad band in terms of user satisfaction group process and task outcome. This is explained in terms of a distraction effect.
This could also be of interest:
Webinars
Remote collaboration: Boosting insights sharing with AI
Catalogue: Webinars 2021
Author: Thor Olof Philogène
Company: Stravito
February 4, 2021
Research Papers
Multimedia exposure and variations in consumer response
Catalogue: ESOMAR/ARF WAM Conference 2004: Cross Media
Authors: Craig T. Gugel, Tonya Deniz
 
June 16, 2004
Research Papers
Radio listening in multimedia homes
Catalogue: ESOMAR/ARF Seminar 1999: Radio On The World Stage
Authors: Liz Landy, Richard Windle
Company: Ipsos MRBI
June 15, 1999
