Purchase prediction and brand loyalty

Date of publication: May 3, 2012

Abstract:

Traditionally product assessment -before and after its launch- has relied primarily on verbalizations and surveys. These methods offer great insight regarding consumer's opinion and cultural perception. Recent research in neuroscience contributes to this perspective adding new tools to analyse how pleasure mechanisms predict and generate expectations. It also facilitates the understanding of how reward is involved in purchase behaviour and brand loyalty. We present a novel methodology to evaluate product competitiveness even before its launch; implications for ROI, brand positioning and product development are discussed.

Alejandro Salgado-Montejo

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Carlos Velasco

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María José Calvo

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María Fernanda Gómez

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