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Embracing Smart Products, Services and Systems

Date of publication: October 5, 2023

Catalogue: Congress 2023

Company: Virtual Incentives

Author: Michael Hess

Abstract:

Beyond Hypotheticals: Actionable Takeaways for Brands and Agencies 

Michael Hess

Author

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Research Papers

Quality in production and distribution of financial products and services

Catalogue: Seminar 1985: Assessing And Improving The Quality Of Financial Services

Author: Andre Babeau

 

June 15, 1985

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Citation

Babeau, A. (1985a, June 15). Quality in production and distribution of financial products and services . ANA - ESOMAR. Retrieved October 31, 2025, from


https://ana.esomar.org/documents/quality-in-production-and-distribution-of-financial-products-and-services-


Research Papers

Understanding customers' naive theories of high-tech products and services

Catalogue: ESOMAR Congress 1999: The Race For Innovation

Author: Stefana Broadbent Carles

 

September 1, 1999

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Citation

Carles, S. B. (1999a, September 01). Understanding customers' naive theories of high-tech products and services. ANA - ESOMAR. Retrieved October 31, 2025, from


https://ana.esomar.org/documents/understanding-customers-naive-theories-of-high-tech-products-and-services


Research Papers

New products and services delivery system in banking

Catalogue: Seminar 1990: New Product Development

Author: Alberto Hernandez

 

June 15, 1990

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Citation

Hernandez, A. (1990a, June 15). New products and services delivery system in banking. ANA - ESOMAR. Retrieved October 31, 2025, from


https://ana.esomar.org/documents/new-products-and-services-delivery-system-in-banking


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Fad and progress in motivation research Authors: Herta Herzog
Methodological considerations regarding marketing research for consumer durable goods Authors: Leif Holbaek-Hanssen
Service after sale and studies of market for business Authors: Archibald Maddock Crossley
Some comments on the use of 3D and strip film Authors: Henry Charles Briant
The "steps-and-parts" model for polling Authors: Stuart Carter Dodd, Chahin Turabian
What are durable and capital goods? Authors: N. H. Pearson
Consumers economic expectations and intentions as revealed by sample surveys Authors: Henry Durant
Economic forecasts with special reference to field studies Authors: Jan van Rees
Market research for petroleum products in the automotive field Authors: D. Leerentveld
Research and decision Authors: H. S. Rich, J. S. Smith
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Citation

Hess, M. (2023a, October 05). Embracing Smart Products, Services and Systems . ANA - ESOMAR. Retrieved October 31, 2025, from


https://ana.esomar.org/documents/new-products-and-services-delivery-system-in-banking