A well designed decision support system proves to be essential for an effective marketing information system

Date of publication: September 1, 1989

Abstract:

The paper introduces an emerging problem-solving technology that consists of people, knowledge, and computer software and hardware wired into the management process. This technology results from the evolution in the use of computer systems for management decisions. The paper evaluates the relevance for marketing management.

Olivier De Schrevel

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Philippe Claeys

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