Back

Alice in customerland

Date of publication: September 4, 2017

Catalogue: Congress 2017: Visionary

Company: BVA Group

Author: Richard Bordenave

Abstract:

Year 2025: customers are now craving more human care in data driven customer journeys. Envision how augmented research will take up the challenge through an imaginary discussion between a CX researcher and his virtual AI assistant, Alice.

Richard Bordenave

Author

This is a long description of some author details.

This could also be of interest:

Videos

Alice in customerland

Catalogue: Congress 2017: Visionary

Author: Richard Bordenave

Company: BVA Group

November 27, 2017

×

Citation

Bordenave, R. (2017a, November 27). Alice in customerland. ANA - ESOMAR. Retrieved March 22, 2025, from


https://ana.esomar.org/documents/alice-in-customerland-9173


Research Papers

Alice through the looking glass

Catalogue: Qualitative 2005

Author: Luigi Toiati

Company: Focus S.r.L.

November 13, 2005

×

Citation

Toiati, L. (2005a, November 13). Alice through the looking glass. ANA - ESOMAR. Retrieved March 22, 2025, from


https://ana.esomar.org/documents/alice-through-the-looking-glass


Research Papers

Assessing corporate brands and product brands in pharmaceuticals

Catalogue: ESOMAR Qualitative Ascending Conference 2002

Authors: Angelina Dolan, Alice Neal, Sally Graham, Nicole Liptrot

 

November 10, 2002

×

Citation

Dolan, Neal, Graham and Liptrot (2002a, November 10). Assessing corporate brands and product brands in pharmaceuticals. ANA - ESOMAR. Retrieved March 22, 2025, from


https://ana.esomar.org/documents/assessing-corporate-brands-and-product-brands-in-pharmaceuticals


  • PDF
Fad and progress in motivation research Authors: Herta Herzog
Methodological considerations regarding marketing research for consumer durable goods Authors: Leif Holbaek-Hanssen
Service after sale and studies of market for business Authors: Archibald Maddock Crossley
Some comments on the use of 3D and strip film Authors: Henry Charles Briant
The "steps-and-parts" model for polling Authors: Stuart Carter Dodd, Chahin Turabian
What are durable and capital goods? Authors: N. H. Pearson
Consumers economic expectations and intentions as revealed by sample surveys Authors: Henry Durant
Economic forecasts with special reference to field studies Authors: Jan van Rees
Market research for petroleum products in the automotive field Authors: D. Leerentveld
Research and decision Authors: H. S. Rich, J. S. Smith
×

Citation

Bordenave, R. (2017a, September 04). Alice in customerland. ANA - ESOMAR. Retrieved March 22, 2025, from


https://ana.esomar.org/documents/assessing-corporate-brands-and-product-brands-in-pharmaceuticals