An ethnographic approach to consumer receptivity

Date of publication: June 4, 2006

Abstract:

This paper is based upon the findings of a qualitative research inquiring into processes of media receptivity in the face of consumers' increasingly unpredictable media usage patterns. A decisive aspect of this problem is the question of receptivity. Today's consumer's day-to-day media routines are shaped by a complex multimedia environment which demands integrated research. This paper proposes a holistic methodology to approach consumer receptivity in its varying modes. The authors suggest a combination of state-of-the-art ethnographic methods and current scientific approaches to receptivity capable of rendering consumer receptivity more intelligible.

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