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An Innovative Approach to Employee Experience

Date of publication: September 27, 2023

Catalogue: Congress 2023

Authors: Garreth Chandler, Laurie Hibbs, Ben Griffiths

Abstract:

This is the story of how Judo Bank changed the way it listens to its people, proving that supporting the well-being and happiness of its people makes for happy shareholders, supporting the old adage ?happy people make productive people?. It all started with the idea that people can provide weekly feedback using AI, and the result has been transformational.

Garreth Chandler

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Laurie Hibbs

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Ben Griffiths

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Chandler, Hibbs and Griffiths (2023a, September 27). An Innovative Approach to Employee Experience . ANA - ESOMAR. Retrieved February 05, 2025, from


https://ana.esomar.org/documents/employee-research