Abstract:
In the present paper, a behavioural measure is used to describe loyalty in different product areas. The measures derive from a large study comprising more than 600 branded consumer goods, for which information about purchasing, place of purchase, brand awareness, brand preference, relative importance of price and quality, is collected, also.
This could also be of interest:
Research Papers
Brand loyalty and equity
Catalogue: New Monograph Series Vol.5: Brand Choice Modelling
Author: Ian D. Greig
 
June 15, 1998
Research Papers
Brand loyalty
Catalogue: ESOMAR Congress 1996: Changing Business Dynamics
Author: Ian D. Greig
 
September 1, 1996
Research Papers
Brand loyalty among mobile phone users
Catalogue: Latin America 2002
Authors: Paulo LuÃs Gomes Alves, Silvia Aquino
 
May 12, 2002
