Abstract:

This paper has attempted to show that it is not the realisation of the value of this theory nor the constructing of a concept for such a system which is the problem, but the practical implementation in a large multi-national company in terms of information collection, filing, retrieval and analysis. The problem arises when trying to develop something "systematic" within a complexity of organizations, with different objectives and with the inherent communication problems. Add to this the inevitable restrictions on manpower and financial resources facing most companies, then compromises are inevitable.