Complaints report 2015

Date of publication: June 15, 2016

Author: ESOMAR B.V.


In the course of 2015 ESOMAR received 60 complaints. We have observed a steady increase in the amount of complaints over the course of the past years. Where the amount of complaints used to be between 5 and 15 each year. This has doubled in 2014, when ESOMAR received 24 complaints. And this year, that amount has nearly tripled. Out of 60 complaints, 6 were escalated to the Professional Standards Committee (PSC) to take a decision.

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