Abstract:
The work carried out by Face and Nokia within the Relevance Programme is described in this paper. The authors show how a complex organization can respond to the challenges of rapid exponential change through open and agile approaches like co-creation, crowd-sourcing, social media analysis and online research communities.
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Catalogue: Online Research 2010: E-Universe
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Company: Vision Critical
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Companies: PepsiCo, Datamatics Global Services Ltd
April 20, 2010
