Abstract:
Ads that evoke emotions keep us entertained and are more memorable, but do they really drive product sales? To answer this question, we use facial coding to quantitatively measure people’s tacit emotional responses to ads, and then model the facial responses with sales data for these ads. We collected data from a 1000+ viewers as they watched 140 ads from the comfort of their homes in the US, the UK, France and Germany. Using dynamic modeling, we identified the facial measures and emotion trajectories that are most predictive of sales effectiveness. In this session, we will share our key findings and show how this approach can be applied to other areas of market research like concept testing and media research.
Research Papers
Does facial coding generalize across cultures?
Catalogue: Asia Pacific 2014: Celebrating Asian Creativity
Authors: Namita Mediratta, Evan Kodra, Rana El Kaliouby, Pankaj Jha
Company: KANTAR TNS Malaysia
May 13, 2014
Videos
Do emotions in advertising drive sales?
Catalogue: Congress 2013: Think Big
Authors: Evan Kodra, Rana El Kaliouby, Daniel McDuff
 
June 15, 2013
Research Papers
Measuring emotions through a mobile device across borders, ages, genders and more
Catalogue: Congress 2012: Accelerating Excellence
Authors: Rolfe Swinton, Rana El Kaliouby
 
September 13, 2012
