Abstract:

ABC Television and ESPN conducted research to understand the impact of DVR technology on TV viewing behavior. The research suggests that interest in DVR is mainly driven by the importance of TV rather than by age or technology savvy, although installation difficulties and cost limit DVR acceptance. Even though DVR enables fast forwarding through advertisements, commercial avoidance is not the main impetus for using a DVR. DVR technology builds greater program involvement and loyalty and therefore viewer attentiveness. This study concludes that good, relevant programming and branding will be even more powerful in a DVR environment when viewers have control over their exposure.