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iFactor

Date of publication: November 10, 2019

Catalogue: Fusion 2019

Company:

Authors: Charlotte Zaepfel, Mathilde Guinaudeau

Abstract:

Using CRM data to harness clients' irritating experiences feedback thanks to machine learning enrich outcomes with a social data deep dive into customers' pain points and related emotions.

Charlotte Zaepfel

Author

This is a long description of some author details.

Mathilde Guinaudeau

Author

This is a long description of some author details.

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Citation

Zaepfel and Guinaudeau (2019a, November 10). iFactor. ANA - ESOMAR. Retrieved March 12, 2025, from


https://ana.esomar.org/documents/ifactor-10852