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Innovation in cruise ship entertainment

Date of publication: October 8, 2006

Catalogue: Leisure 2006

Company:

Authors: Marco Ottaviani, Emiliano Romano

Abstract:

This paper describes the process of qualitative research developed for Costa Crociere in order to help the company renew its evening entertainment services on board a cruise liner operating in the Mediterranean, and to bring them in line with customer expectations.

Marco Ottaviani

Author

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Emiliano Romano

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This is a long description of some author details.

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Ottaviani and Romano (2006a, October 08). Innovation in cruise ship entertainment. ANA - ESOMAR. Retrieved May 24, 2025, from


https://ana.esomar.org/documents/partners-in-innovation