Making insights count

Date of publication: September 18, 2011

Companies: , eBay

Abstract:

A new way of delivering insights: both verbally and in writing using tools unashamedly borrowed from the world of journalism, will be introduced in this presentation. The presenters argue that the application of journalistic principles to the communication of insights can deliver significantly greater impact to clients' businesses than current methods of delivery. More effective communication of insight delivers superior meaning and impact to eBay and other clients.

Barbara Langer

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Roger Banks

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