Abstract:
This paper is concerned with the use of market research to adjust the marketing stance of the Australian Tourist Commission in the light of changing conditions in their main European markets, so that the appeal of Australia is maximised as a long haul holiday destination. The paper is based on a programme of consumer research carried out in the United Kingdom and West Germany by Marplan. The research has as its starting point the perceived changes in world tourism which brought about a redefinition of the Commission's marketing objectives.
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