Navigating the Shadows: Managing the Grey Market Challenge

Date of publication: November 19, 2024

Catalogue: Asia Pacific 2024

Abstract:

The grey market is a pervasive aspect of e-commerce shopping but is a highly sensitive topic. Brands are reticent to provide the exact details of the size of this problem, impacts on specific products in key markets, as well as their own proprietary ways of mitigating the issue internally. Thus, for all examples here, brand names and identifying details have been removed. 

Joanne Foo

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Renee Editha Mendoza

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