Abstract:
This presentation examines 'info trash' information from qualitative research which is dismissed as irrelevant to the objectives. Looking at serendipitous discoveries in medicine, and the theory of memetics, the presenters argue that info trash is of value, and can be a signifier for early signals of potential social changes and market trends. This is demonstrated with examples from different markets and categories, and using our own observations, relate how better market research can utilize valuable info trash.