Service strategies in practice

Date of publication: June 15, 1987

Author: Ivar Samrén


In order to set the scene for the topic on which I am going to speak I will have to give you a few details about SAS Service Partner. The Catering Company which today operates under the name SAS Service Partner was established in 1961 as SAS Catering It was and still is wholly owned by SAS. The new company took over all SAS's catering operations which mainly consisted of inflight catering to SAS and a number of other airlines out of Stockholm, Oslo and Copenhagen. Since then we have developed considerably in Scandinavia and at airports around the world. Our core business is production and distribution of meals.

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