Abstract:
The experiment proposed by Direction Generale des Telecommunication to 180 advertising companies ended in January 1983. Such a first experiment is heralding others more or less ambitious of the same kind, which is why it is now interesting to draw some conclusions from the points of view, reactions and criticism of the users who had accepted to explore and consult the proposed services. The conclusions one may draw are interesting first because of the varied research techniques involved and also because of the existing previous studies which allowed to measure the differences between what the users were honing for and what they got. It is possible to see that if some expectations were disappointed entailing the abandonment of the system in many households, most users were really interested, according to the kind of services they used and depending on their being easily reached, quickly and clearly executed. So the precise and concrete lessons we can learn will then in the following experiments allow us the better to place Videotex, to improve the performances which were already well received, create new ones, and, with the help of professional communications people, search for some different ways of using this new medium.
This could also be of interest:
Research Papers
Videotex: A new means of service and communication
Catalogue: ESOMAR Congress 1983: Demonstrating The Contribution Of Research
Author: Anne Pugnet
 
June 15, 1983
Research Papers
Public service videotex in the 1980s
Catalogue: Seminar 1981: Publishing in the 1980's
Author: Barry J. Witcher
 
June 15, 1981
Research Papers
Telematics at the service of marketing
Catalogue: Seminar 1987: Strategies For Service Management
Authors: Philippe Dorey, Jean-Louis Laborie
Company: KANTAR TNS Malaysia
June 15, 1987
